Order-to-Cash
Improving the Workflow Management Process from Order Capture to Revenue Collection
Order-to-Cash includes all the activities related to delivering services to, and collecting payment from, your customers. Which means the faster and more efficient your ordering process is, the happier and more loyal your customers will be.
That's why maintaining an accurate Order-to-Cash process is so critical to your long-term success. And, as consumer demand for complex and converged services grows, maintaining a reliable, efficient Order-to-Cash process is more difficult – and important – than ever.
What is the Telcordia Approach to Order-to-Cash?
Order-to-Cash includes everything from order capture to error handling to revenue collection. Our Order-to-Cash approach addresses all these facets, helping you provide fast, error-free services to your customers.
Plus, it lets you build on your current processes and technologies. So instead of investing in all new systems, processes, and equipment, you can build on what you already have.
Why Telcordia?
The Telcordia Order-to-Cash approach helps you enjoy measurable performance improvement, giving you everything you need to roll out new offerings and support complex services more efficiently.
Consider the Telcordia Order-to-Cash approach. Our customers have used it to:
- Recover up to $5 million on every 800,000 DSL lines by reducing billing errors.
- Save up to $1 million on every 300,000 orders by reducing manual touch and errors.
- Increase processing flowthrough to 95% or better.
- Cut service provisioning time by 70%.
- Reduce the risk and disruption associated with updating by streamlining-not replacing-their current systems.
