Education & Training Services

World class education and training programs for our partners and clients

From an initial product launch to its smooth-running operation, every technology investment depends on and requires an investment in people. Their knowledge, productivity, and competence are critical components of any carrier's continued success.

To help ensure that your project begins with the best possible start and continues to provide the highest ROI, we have created a portfolio of "best practice" tried and tested education and training offers for our products, including those in our Next Generation OSS suite in such areas as Planning & Engineering, Fulfillment, Service Assurance. We also offer education and training for our Service Delivery & Charging suite and our Core OSS applications. These comprehensive and professional education products are specifically designed to advance and improve the knowledge and skills of telecommunications professionals.

Our training solutions help our partners and clients get the best business results from their software investments. These diverse sets of education products include:

In addition, we frequently run a series of public courses at a number of global locations that allow "fast track" progression of knowledge transfer, using real world exercise sets and instructional aids.

We feature an education project engagement model which envisions education products as an integral part of your continued success. This model is supported by our exceptional Training Needs Analysis methodology, ensuring that your staff has the best possible education at the most convenient schedule for you and at a competitive cost. Using our model, your staff can remain fully supported throughout the lifecycle of your relationship with Telcordia and benefit from frequent follow-up analysis of training requirements and values.

We're proud of the quality and skills of our professional consultants, and it's our goal to help our clients and partners complete the same rigorous education regimen and achieve the same benchmarks that we have set ourselves (see case study). We achieve this by employing the Next Generation OSS Accreditation Program which combines high value technical product training with sales education, ROI training, project management and architect level education.