Network Element Provider Customer Solutions

Client Forum

Mission Statement

Dedicated to increasing the level of satisfaction of those companies that either fund the development of, or use the Telcordia OSS. It is the collective voice of these companies, while maintaining the terms and conditions of individual contractual agreements. Companies, not individuals, are the members of the Client Forum.

Goals

Identify and foster improvements in the process
Improve timeliness and quality
Increase ease of integration
Maintain an open forum with open communication channels
Have common problems raised to appropriate level of management

Current Members

13 NE Providers
6 Telcordia OSS Services
Telcordia COMMON LANGUAGE
All RBOCs

What Has Been Accomplished

NE Provider OSS Services
- Re-organized OSMINE Solution Management Area
- Established NIS Partner Program
TIRKS System
- NE Information Request (NEIR) & High Level Documentation due date extended 3 weeks
- Review of Documentation/CLEI™ within 2 weeks of Statement of Work (SOW) meeting for completeness
- Function Coding & Operations System Impact Analysis (OSIA) training sessions with NE Providers
- Provide sections 1-6 of Draft OSIA before formal issuance of Draft
- Increased staff (Project Managers & Systems Engineers) to coordinate and accommodate influx of OSMINE work
NMA System
- Review of Draft Templates available to NE Providers
- Option to skip pre-test available to NE Providers
- Option to perform pre-test by NE Providers available
Transport Element Activation Manager
- Pre-Analysis Document
- Increased use of simulators
- NE support in point releases
COMMON LANGUAGE Products
- Telcordia Point of Contact on all CLEI™-related requests established
- New CLEI™ request form created that highlights any OSMINE work thereby facilitating expedited turnaround of the information to both the NE Provider and internal Telcordia OSSs
Telcordia OSS Interfaces catalog
- Our core Elementive CE products are implementing open Application Programming Interfaces (APIs), allowing our customers to more seamlessly integrate with new-generation applications from Telcordia or third-party vendors as their network needs grow and evolve over time.
- To obtain a copy of the Telcordia OSS Interfaces catalog, please contact your Telcordia Account Executive
Introduced an OSMINE Lite process
- OSMINE Lite is part of Telcordia's program for continuous improvement in lowering cost and decreasing timeframes for OSMINE support
- OSMINE Lite is a process that, under specific, identified scenarios, will allow the Network Element Providers to enter and complete the OSMINE process in an accelerated time frame and at lower cost.
- NEP OSMINE Lite Offering Overview/Training Package (27 page PDF)
- NEP OSMINE Lite Estimate Duration (3 page PDF)
- OSMINE Lite NEIR (10 page Word Doc)
NEP view of what OSMINE support is Standard vs.Optional (13 page PDF)