Clients On-Line

Customer Satisfaction is Our #1 Priority

Our objective is to provide you, our clients, the best in customer service.

Telcordia offers a variety of secure, on-line services to give you immediate access to information and services that help you compete more effectively in today's telecommunications marketplace. These include:

• AXESS/WebQ for secure access to Customer Service Bulletins, description and status information for Technical Requests (TRs) and Maintenance Requests (MRs). For more information, please contact: axess-support@telcordia.com
• AXESS Point for secure delivery of Telcordia documentation and delivery of Telcordia software products. To order, please contact: 1.732.699.5962.
• COMMON LANGUAGE® Products Code Center for access to exclusive information and services. For more information contact: 732.699.2700.

Telcordia clients can also use our CSCC for technical assistance.

User Groups and Industry Councils

To keep our clients informed of industry issues and their impacts, Telcordia supports several user group and industry council web sites. These include the:

• Centralized Message Distribution System and Settlements User Group (formerly CMDS/CSUG) web site for discussion of operational, technical, and telecommunications industry impacts relevant to message exchange and settlements processing activities. For more information, please contact: 732.699.5082.