Telcordia® Digital Work Design

A digital modeling tool to help streamline the product development process for both suppliers and customers.

Telcordia Digital Work Design service uses highly detailed simulations-including human factors and ergonomics analysis-to test product usability in a 3D virtual world, before an actual prototype is built. This service allows equipment suppliers and service providers to see how a product will be utilized in the field while the product is in the design phase. Because this reduces the iterations needed to achieve an optimal solution it helps create a collaborative environment between the supplier and its customers for optimal design and development of best practices.

Our digital work design applies to a variety of telecom work processes including installation and repair of complex backbone equipment and other access technologies. Our digital work design tools and services can assist in developing Fiber-to-the-Premises (FTTP) products and processes that revolutionize telecom work design, job aids, and training.

By adopting digital work design tools and techniques, equipment suppliers can:

• Optimize equipment for installation and deployment by designing labor in a virtual world
• Quickly consider alternative designs and detect unforeseen problems
• Develop and document alternative installation strategies for accommodating real-world variations
• Facilitate deployment by providing sophisticated work instructions and training aids
• Lower trial and first office application (FOA) costs by designing key life cycle activities in a 3D virtual world
• Position products competitively by demonstrating real savings in direct labor costs and total cost of ownership

Service providers can:

• Drive productivity improvements by optimizing and standardizing work activities
• Build and manage libraries of detailed work instructions and provide them to personnel on wireless devices and other devices, for training and real-time assistance
• Lower the costs of FOAs and trials
• Build business cases with less risk associated with direct labor
• Exchange information with vendors on work procedures and design requirements
• Evaluate new equipment offers and accurately determine the impact on labor