Business Continuity & Disaster Recovery Services
To protect and maintain the integrity of your network services and equipment, one of the best investments you can make is in Business Continuity & Disaster Recovery Services.
Few assets are more integral to your business - and more at risk - than your communications network. We can be on-site with recovery and management support that includes services such as a Physical Risk Assessment Audit, a comprehensive Disaster Recovery Plan, or a thorough Root Cause Analysis to prevent future outages and equipment failures.
Our Strengths
We’ve developed an exceptional ability to review and develop facility control and maintenance strategies, to resolve complex facility issues including indoor air quality problems and to identify energy cost-savings through modeling and field-testing. Our team of experts stands ready to help manage and minimize risks to your business.
- Our Services – We offer a number of unique services and solutions designed to protect, improve, or recover the reliability of your network and help you manage it more effectively.
- Our Experience – Read how our experience helped minimize service down time and lost revenues in a number of high-profile incidents.
Whatever threatens your business - disaster, malfunction, major industry discontinuity such as regulatory change, or man made threats during network operations and network evolution -- with experience gained from more than 5,800 disaster prevention and recovery engagements, no one else is better prepared to help safeguard the health of your network.
Our Services
Disaster Prevention and Recovery
We’ve responded to more than 5,800 disaster prevention and recovery engagements. After the 9/11 terrorist attacks, our support and recovery teams assisted at both the U.S. Pentagon and the World Trade Center. We were also part of the recovery efforts for the first World Trade Center bombing, the Oklahoma City bombing, Hurricane Andrew, the Hinsdale and Orangeburg central office fires and the Los Alamos area wildfires. In addition to disaster responses we also help to prevent outages in public and private networks.
We can assist you with emergency responses Exercises, Physical Risks, disaster prevention and recovery and claims and litigation support. We can also help you minimize your renovation risks.
Building Standards and Codes, Fire Safety
The Telcordia Building Standards and Codes, Fire Safety project has surveyed and shaped the unique terrain of communications facility fire protection over the last 25 years. We offer a broad range of fire protection consulting services, including representation in the National code change process, code and standards interpretations, fire protection forums with our clients, and services that can be tailored to your company's unique needs
Indoor Air Quality
Don’t underestimate how the environment audits, both inside and outside your facilities, can affect the performance of your equipment and workers, and can ultimately lead to serious failures. We have detailed knowledge of indoor air quality issues as they impact human health and comfort, as well as electronic equipment performance.
NEBS Airborne Contaminants
Our Generic Requirements' document, "Network Equipment-Building System (NEBS) Requirements: Physical Protection" (GR-63-CORE), contains environmental criteria that new network equipment must meet to be deemed suitable for use in a telecommunications network. We provide testing and consulting services related to these requirements to both supplier and service providers.
Network and System Reliability Services
Telcordia provides reliability consulting services for a wide variety of central office, transport, and outside plant network equipment, as well as for products that provide data and video. Risk management experts can assess the reliability of your network by performing a Network Integrity Review. With the help of our proprietary NetRisk® tool, it is possible to apply our reliability prediction model to your network to quantify your hardware reliability risk, information critical to the development of Service Level Agreements (SLA). Our experts also assess the effectiveness of your processes and operations, review the engineering of telecommunications systems to assure that the designed-in reliability was carried through during manufacturing and installation, and quantify your customer-perceived reliability -- a key to customer retention and critical for the successful introduction of new services. It is fundamental to know the reliability of both your end-to-end network and individual elements in order to plan appropriate, cost-effective reliability enhancements.