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Business Continuity & Disaster Recovery

Emergency Response Exercises

Your Business Challenge

In order to survive in today’s highly competitive telecommunications market you must enhance the recoverability of your network and improve your business disaster recovery capabilities. Quite often, internal organizations and external clients require proof of disaster plan adequacy. Using realistic scenarios, disaster recovery planning and testing is necessary to reduce the impact of outages that will result in lost customer confidence. Moreover, network outages have large financial impacts. Preventing or mitigating the impact of a single outage can easily recover the cost of multiple emergency response exercises.

We have your solution

  • Clients receive a Telcordia Technologies developed disaster scenario suited to their needs, consulting on the arrangement of the exercise, and on-site technical support with immediate verbal feedback on the exercise.
  • A comprehensive written report on each exercise provides “Best Paths Forward” for refining disaster recovery plans, improving disaster recovery operations, and evolving future emergency response exercises.
  • Telcordia On-Site Technical Support includes:
    • A pre-exercise meeting to finalize plans
    • Evaluation of the disaster recovery efforts from the local site chosen for the scenario
    • Assistance with and assessment of the business continuity aspects during the exercise
    • Review of the organizational response and disconnects throughout the exercise

Benefits

  • Telcordia has participated in and has helped plan, execute, and review the largest emergency response exercises ever developed for the public switched network.
  • Experience with a variety of FCC and PUC mandated emergency response exercise methodologies and scenarios.
  • Unparalleled disaster recovery experience acquired at more than 5,800 disaster prevention and recovery projects in communications, electronics, and data processing since 1984.
  • Extensive knowledge of disaster prevention and recovery issues that impact human health and safety, as well as electronic equipment reliability and performance.
  • The definition of emergency response roles and objectives will be clearly communicated and practiced for entire organizations, resulting in greater cohesion and quicker response to actual disasters.
  • Emergency response exercises increase the corporate awareness of proven network disaster recovery capabilities. This will greatly increase the probability of successful disaster recovery response when outages occur.
  • The exercises provide a “penalty-free” environment for individuals to gain valuable disaster response experience.