Business Continuity & Disaster Recovery
Claims and Litigation Technical Support Services
Your Business Challenge
There are many decisions that must be made following a disaster. One major decision is whether or not to restore and repair equipment or to replace it.
Too often these decisions are based on unsupported, “biased” reasoning. For example, an equipment supplier will recommend you replace damaged equipment while a restoration company will, of course, suggest you clean and restore the equipment.
This situation can cause many conflicts. Most insurance brokers, adjusters, and underwriters, as well as corporations and service providers, do not maintain the in-house technical expertise to reach a resolution.
We have your solution
Telcordia Technologies is one of the leading technical consulting firms in the world. Our Risk Management experts can help you prevent and/or recover from natural and man-made disasters. Part of the recovery process is the evaluation of equipment and the unbiased recommendation on whether or not to repair or replace. We offer the following services to insurance companies, service providers, and equipment suppliers:
Litigation Support
- Technical consulting support for litigation
- Expert testimony in failure analysis, engineering, chemistry, and disaster prevention and recovery
- Analysis and advice on high-technology materials and electronics, equipment losses, or product defects
- Evaluating and modeling chemical exposures
- Technical documentation and illustrations for litigation preparation
Loss and Claims Support
- High-technology equipment consulting on repair vs. replacement decisions
- Investigation of root cause, including:
- in-house laboratory analysis and data interpretation
- determination of cause and circumstances
- technical position and documentation
- Technical analysis and documentation to support cost recovery
- Reliability and performance modeling and testing
Benefits
Through years of consulting, field investigations and preventive research, our Risk Management experts have gained the knowledge to help you make difficult and costly equipment decisions. The benefits of utilizing our services are two fold:
- Our experts will examine your equipment to determine whether it is more cost-effective to repair the equipment or replace it. The wrong decision in the scenario could end up costing millions more dollars in expenses and lost revenue.
- If you are involved in a legal battle over an equipment decision that was previously made, we can give expert and unbiased testimony to support your case. This, again, could save you millions of dollars in legal fees and lost revenue
- In the past few years, Telcordia has provided representation in more than $1B of claims or litigation cases.