Telcordia® Expediter

Negotiator

A highly flexible, fully customizable order entry system that integrates with virtually all back-end systems to speed new services to customers.

Gets services to customers quickly, accurately, and inexpensively by:

• Providing pre-defined service templates that can be used as starting points to reduce service introduction costs
• Giving you the option of using its built-in service catalog or integrating the catalog with one or more external product catalogs
• Displaying an end-to-end view of order status throughout the order lifecycle
• Employing a meta-data approach to expedite product launches and process or service adjustments

Negotiator makes it easy to deliver new services by providing rapid order entry and negotiation. This customizable system integrates with back-end systems, including CRM systems, billing systems, and product catalogs, to facilitate order creation across service-types and improve order accuracy and flowthrough, even when the process combines automated and manual steps. For added flexibility, its "zero footprint" web interface can be easily customized using business-rule-driven data validation and error correction.

Negotiator is offered as an add-on module to Telcordia® Expediter, a flexible, configurable end-to-end order management solution that spans multiple services. Together, they help form the core of the powerful set of comprehensive order management solutions offered by us in our Fulfillment Suite.