Telcordia® Expediter
Delivering rapidly customizable and scalable order management that integrates seamlessly with back-end systems for improved processing of orders including automated and manual steps.
Expediter is all about speed and performance. It turns service order processing and order management into an efficient, more reliable flow by:
- Providing complete order status visibility across disparate ordering systems and distributed workflows throughout an order's lifecycle
- Handling all reporting, escalation, and jeopardy notification for both automated and manual tasks
- Intelligently adjusting order management processes to support supplemental or cancel orders
- Using a meta-data approach that helps facilitate product launches, shorten time-to-market and lower TCO
Part of our Fulfillment suite, Expediter is a highly flexible order management solution that guides service orders from start to finish, covering decomposition, routing, status tracking, business rule validation, message mapping, provisioning/activation, and billing. Its embedded graphical design tool lets users quickly build and manage business logic, workflow, and system interfaces with minimal scripting. Expediter employs a Product Catalog Manager which enables you to transform commercial orders into technical orders. At the same time, pre-defined templates and interfaces can be used as quick, inexpensive starting points for introducing new services (e.g., IP-TV, DSL). And the open design lets it integrate with existing environments without re-coding and data duplication, and with other OSSs to complete order management and service fulfillment.
Expediter is the centerpiece of the powerful set of order management solutions offered in our fulfillment portfolio. This group of open, scalable order management systems draws upon our unmatched telecom expertise to help you manage order processing from start to finish.
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