Telcordia® Cause Analyzer
An open and flexible tool that simplifies the highly-skilled process of determining the relationship among alarms to identify root causes.
Cause Analyzer helps minimize your operations costs with:
- Real-time alarm filtering and de-duplication
- Automated Root Cause Analysis across multiple domains, layers and technologies
- Root cause alarm prioritization based on service and subscriber impact
- New alarm generation, incoming alarm modification, and alarm acknowledgement to stop the "escalation ladder"
- Customizable tabular and map (ESRI-based) alarm views with drill-down capabilities
- Source OSS/ element management system/network element cut-through access for fault diagnosis, tests and fixes
- Extensible, cable-specific knowledge base and network inventory libraries
- Support for network element auto-discovery
- Historical alarm data
- GUI and Web clients
- Automated trouble ticket opening, updating and closing, as well as automated messaging for "dispatch" and "escalation" via e-mail, phone or pager
- External OSS system integration including fault management, trouble ticketing, network inventory as well as work order and service quality management
- OSS/Network Element/API adaptor toolkit
- Automated ad-hoc and scheduled reporting capabilities
- Centralized log-on security
Cause Analyzer automates and expedites the highly skilled process of determining the relationship among alarms to identify root causes. It helps make the entire root cause analysis process more consistent and equips Cable Operators with the information they need to better understand the state of their networks and to prioritize repair activities. Cause Analyzer is open and flexible in its ability to work with any vendor or technology platform. It connects to a network directly or serves above existing fault management systems as a consolidated manager.