Press Release:
Telcordia Wins Billing & OSS World 2008 Excellence Awards Based On Ability To Power Superior Business Performance And Customer Experience
Telcordia Fulfillment Suite, Telcordia Service Management Suite recognized for helping communications service providers generate additional revenue, maximize customer loyalty and differentiate offerings
Piscataway, NJ - May 5, 2008 - Telcordia's ability to help communications service providers (CSPs) achieve superior business performance and take command of the customer experience to drive revenue, customer loyalty and market differentiation has been recognized once again. Last week, Billing & OSS World magazine and Billing & OSS World Conference & Expo presented Telcordia with its 2008 Excellence Awards for Telcordia Service Management Suite in the Best Service Assurance category and to Telcordia Fulfillment Suite in the Best Service Fulfillment Solution category. The awards recognize the market leaders – vendors, service providers and integrators – in the development and deployment of billing and OSS technologies and solutions.
"Telcordia has a strong, global industry reputation for delivering proven next generation OSS solutions that enable communications service providers to grow and evolve their services, networks and business models," said Michael Anderson, president, Global Solutions, Telcordia. "Billing & OSS World's acknowledgement of the strength and depth of our experience and solutions further underscores the confidence that our customers, the world's leading CSPs, have in our ability to help them meet their ongoing objectives for convergence and transformation."
"Telcordia's achievements were judged by a panel of experts as exemplary among its peers. Billing & OSS World is pleased to acknowledge Telcordia as an example of excellence in the Best Service Assurance and Best Service Fulfillment Solution categories for the telecommunications industry," said Mike Saxby Group Publisher, Billing & OSS World.
Launched in February 2007, the Telcordia Service Management Suite is a comprehensive solution that brings together and analyzes disparate network and operational data to help operators maximize their customers' service experience. The suite includes Telcordia® Service Director, which provides deep insight into service quality, and Telcordia® Device Director, which analyses individual device and service performance. The Telcordia Fulfillment Suite, which includes Telcordia® Granite Inventory for provisioning, discovery and activation, and Telcordia® Expediter for order management, is the most flexible, proven provisioning and order management solution in the market.
After receiving more than 90 submissions, the winners were selected by an independent panel and awarded the Excellence Awards during a special ceremony at the Billing & OSS World 2008 Conference & Expo, which was held in Chicago. IL.
Telcordia's award winning solutions will be showcased at Management World 2008, for more information visit www.telcordia.com/news_events/events/2008/tmw_nice.html. General information about Telcordia can be found at www.telcordia.com.
For more information on the Billing & OSS World 2008 Excellence Awards, visit www.billingworld.com/excellenceawards.
Billing & OSS World magazine
Since 1995, Billing & OSS World magazine has been a primary source for coverage and analysis of telecommunications billing and operations support systems – from service creation, provisioning and customer management to fraud management, billing, revenue assurance and more. Published six times a year, Billing & OSS World provides in-depth analysis for executives and billing professionals at communications services provider organizations worldwide.
Billing & OSS World Conference & Expo
Celebrating its 16th year in 2008, the Billing & OSS World Conference & Expo is the premier conference and exposition focusing on the business and operations support systems requirements for next-generation communications networks. Billing & OSS World 2008 was held April 29-May 1, at the Hyatt McCormick Place in Chicago, featuring five simultaneous tracks of education covering OSS transformation, service creation and delivery, service assurance, revenue assurance, billing and payment processing, customer loyalty programs and customer experience management.
Contact:
Brian Baumley
Telcordia Technologies, Inc.
(732) 699-4187
bbaumley@telcordia.com