Fulfillment
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Fulfillment

A flexible, proven end-to-end fulfillment approach offering the lowest Total Cost of Ownership (TCO) in the Market.

OSS Observer Ranks Telcordia #1 in Service Fulfillment for Second Consecutive YearToday's market is changing: How your customers buy, what they buy, and how much they spend is all changing the economics of the business model and putting intense pressure on the service fulfillment process. Our Fulfillment suite is designed to meet the new and urgent needs you face in today's competitive climate and offers:

  • Flexibility - Our products work in all markets, for providers of all sizes, and support all networks, all resources, all services.
  • Proven Success - We deliver unmatched expertise to speed services from order to cash so you can profit in the new media marketplace.
  • The Lowest TCO - We've taken our Elementive approach to the next level by investing to further reduce your integration "tax" and long term TCO.

With the help of our Fulfillment suite, you can overcome the complexities of fulfillment and manage your customer's experience. Our comprehensive suite leverages all your resources - people, equipment, new technologies and your embedded systems and processes, and features:

  • Data Partitioning, which offers controlled access of users, enabling enterprise customers to self-manage for cost reduction and new revenue
  • Federation, which provides a consolidated view across all data sources to manage OSS transformation risk and cost
  • Automated Synchronization, which eliminates costly data cleansing, uncovers unused capacity, and increases data accuracy to 95% or better
  • Lifecycle Management, which aligns resources from service creation through provisioning, assurance and optimization and keeps TCO low by reusing and/or easily modifying the building blocks for each new service

These are only some of the techniques that will help you maximize profit by captivating your audience with rich product offerings while remaining competitive on cost.

Granite Inventory
Puts you firmly in control of your growth by combining intelligent inventory, provisioning automation, and data synchronization functions in a single, open, flexible fulfillment solution and coupling an enterprise-wide view of your services, application-specific resources, and network with a comprehensive set of provisioning capabilities.
Expediter
Speed order to cash by guiding service orders through the entire workflow process, managing decomposition, routing, tracking, validation, message mapping, and hand-off to provisioning/activation, and billing.
Exception Manager
Boost productivity through a mix of manual, assisted, and automated approaches to speed order fallout resolution across services and systems.
Customer Number Manager
Automatically store, manage, and assign wireline, mobile, VoIP and ported numbers with one application.