White Paper:
Achieving Fast, Low-Cost Product Lifecycle Management... There is Finally a Way, if Our Industry Has the Will

Whether they are large or small, wireline, mobile, cable, or converged, telecom operators are in the same serious bind. It is one that we have all seen coming and can no longer ignore. The systems and processes used throughout our industry to manage product deployment and fulfillment are inadequate for an Internet-loving marketplace with an insatiable demand for services and little patience for lengthy processes that are slowed by incompatible systems and manual tasks.

This white paper argues that there is finally a way to achieve a modern, flowthrough product lifecycle management model for our industry. It has two elements. One is a new type of centralized, service control system that is entirely within our realm of expertise. The other will, admittedly, be more difficult to achieve, but it is every bit as urgent — a concerted industry push for interoperability and standard data formats in our most mission-critical systems.

Author: Christopher Smith, Executive Director, Product Management, Telcordia

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