White Paper:
Enabling a Quality IPTV Customer Experience
This paper focuses on some of the system and design issues associated with providing a comprehensive customer experience through a purpose-built service assurance system for IPTV. It discusses quality of service in terms of each of the elements of an end-to-end video and multimedia service chain and how these elements integrate to build a complete system for assuring the customer experience.
Author: Tom Forsyth
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