White Paper:
Fortifying Collaboration and Convergence with an Industry Information Infrastructure
The communications industry is a unique business environment. It puts service providers in a position that players in other industries never have to face — they must cooperate to compete. Service providers must make their networks interoperable and exchange valuable network and services information in order to keep services flowing, to comply with regulatory mandates, and — the ultimate irony — to differentiate themselves by supporting a great customer experience.
This white paper describes the information-exchange challenge faced by competitive operators who must collaborate in a converging, global environment. It explains why a common understanding of key information is critical to success. It also explains why so many approaches to the challenge fall short, and suggests an industry-wide strategy that requires collective input, yet strengthens every operator's competitive position.