Frequently-Asked Questions
The following is a list of questions that our customers have been asking us. If you have gone through this list and have not seen the answer to your question, please go to our feedback page for further assistance.
- Tell me about your new subsidiary Granite Systems, Inc.
As of May 4, 2004 Telcordia acquired Granite Systems, Inc. Check out our Press Release for all the details.
- Where can I get information regarding area code changes and updates?
As of January 1998, Lockheed-Martin IMS has assumed responsibility for administration of the North American Numbering Plan (NANP). The NANP web site is accessible at http://www.nanpa.com.
- Where do I go to find detailed numbering information, software for updating my PBX and Databases and other NPA/NXX products?
Although we do not administer NANPA we still have Traffic Routing products that can assist you in updating your Databases. To access TRA please go to http://www.trainfo.com.
- I can't access your search engine, it keeps giving me a port error!
Please talk to your local administrator. Some firewalls are set to block specific ports. Our search engine port is set at 8822. If you have need for further assistance, please send feedback to the web site administrators.
- I'm having trouble finding a document, standard or GR.
All of our updated documents can be found by going to our store. If the document you seek is not found in the store, you can contact the store directly via feedback.
- I'm having trouble navigating your site, can you help me?
You can access instructions on how to navigate our site by visiting our sitemap. If you still have unanswered questions regarding our new site, please send feedback to the web site administrators.